To use LogicGlue, you require a paid subscription. More information can be found on our pricing page.

Yes, you can trial LogicGlue for free for 7 days.

Yes. A credit card is required for the trial. However if you cancel any time before the trial expires, you won't be charged anything.

We use Stripe to manage our payments and subscriptions. Stripe is one of the world's largest online payment infrastructure companies.

Paid subscriptions are charged monthly. You can cancel your subscription at anytime. We do not offer any refunds. Please contact our team if you have any questions regarding your payments.

You can cancel your LogicGlue paid account at any stage from within the LogicGlue app. You can also email our team for assistance.

A Large Language Model (LLM) is a powerful AI system designed to understand and generate human-like text. A LLM is like a supercharged autocomplete that has been trained on vast amounts of text from books, websites, and other sources.

• It reads and learns patterns in language from massive datasets.
• It predicts the next word in a sentence based on context, just like how your phone suggests words when you're typing.
• Over time, with more data and smarter training, it becomes better at understanding and generating human-like responses.

LLMs don't "think" like humans. They don't truly understand meaning - they just predict what words should come next based on patterns they've seen before.

LogicGlue uses the OpenAI platform as provider of our underlying LLM technology. OpenAI is the technology that powers ChatGPT.

LLMs (and LogicGlue) operate differently from most computing that we are accustomed to, eg Excel.

Regular computing tends to be "deterministic", that is, the same inputs always result in the same outcome.

LLMs are "non deterministic" systems. Non deterministic systems can produce different output despite receiving the same the inputs. This non deterministic behaviour is a result of the complex "neural network" nature of LLMs, as well as the huge amount of data used to train LLMs.

Non determinism can be mitigated in LogicGlue by crafting specific prompts. For example, instead of the prompt, "Please list my staff members.", you could submit the prompt, "Please list my staff members, in the format of first name, surname, staff department. Please exclude terminated or inactive staff."

For results you suspect may be incorrect or incomplete, you can submit the prompts:

• "This is incorrect, please review."
• "Please double check your answer."
• etc

LogicGlue uses the OpenAI(ChatGPT) LLM.

LogicGlue uses GPT-4o.

No, you don't need a ChatGPT account (free or paid) to use LogicGlue.

No, you can't link an existing ChatGPT account with LogicGlue.

Yes. LogicGlue works with your Xero account to provide AI powered insights.

Yes. LogicGlue maps Xero user account restrictions.

A LogicGlue user will not be able to access Xero data via LogicGlue, that the user is prevented from accessing via Xero.

For example, if a Xero user is restricted from accessing Payroll in Xero, this user will not be able to retrieve any Payroll information via LogicGlue, after connecting their Xero account with Xero.

No, you don't need to be logged into Xero or have Xero open to use LogicGlue.

You can access LogicGlue anytime regardless of what web page you are on, and whether you are logged in directly to Xero.

No. Payment for LogicGlue is separate to your payment to Xero.

No, at this stage, LogicGlue only works with Xero.

There is currently no LogicGlue API available for general use.

Data security, integrity, and protection against unauthorized access is fundamental to our product, systems, policies and processes.

LogicGlue uses the official OpenAI and Xero APIs. LogicGlue is bound by the stringent security requirements of these companies' API policies.

No. LogicGlue does not store or replicate any part of your Xero data. LogicGlue only accesses your Xero data, via the Xero API on a strictly as needed basis.

LogicGlue does not store your chat query or your query response. When you close the LogicGlue application, all data in your LogicGlue chat window is permanently deleted.

No. LogicGlue, Xero, and OpenAI will not use your data to train AI models.

For details on OpenAI's training policies, including confirmation that OpenAI API data is not used as AI training data visit OpenAI Data Usage Policies

No, LogicGlue makes no changes to your Xero data. LogicGlue is "Read Only" with respect to your Xero data.

No.

Yes, LogicGlue users have the option of activating two-factor authentication in their LogicGlue account.

No. LogicGlue is an independent company that is not affiliated with Xero or OpenAI.

You can view the LogicGlue Privacy Policy here, and the Terms and Conditions here.

Please email us at [email protected] with any questions.